I'm a million member and generally enjoy traveling on AA,but U.S. Air is not any superior. The staff is incredibly rude
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I've tried using calling and was on for 15 minutes in order to be hung up on. I've despatched 2 email messages without any reply… I love your airline but striving to possess a change made so we don't eliminate many of the The cash we expended on our flight mainly because we aren’t capable to really make it simply because my fiancés grandmother passed absent and we must be below and may’t go away at the moment Along with the funeral coming up all through our scheduled excursion. I have not been able to get any where and getting that I am a Vacation Agent, I understand that for instances like this, Despite having non-refundable tickets, the Airways may give a credit for partial or might even give credit score for the total volume to be used on future travel.
Previous month, I traveled on American Airways from Portland, Maine to Washington, DC. I am able to’t inform you plenty of about the excellent service I received. I requested a wheelchair for equally airports along with the chair and attendants ended up proper there and went over and further than the call to obligation.
On Jan 10th 2014, we experienced a return flight from Miami to Seattle. This was a immediate flight which ought to have been six.five hrs. We boarded about thirty min late, only to hear through the captain that we have been still looking forward to gas and nevertheless did not have confirmation concerning when, but that it will choose at the least 20 min to refuel. Last but not least immediately after one hour over the plane, we experienced refueled, only to hear that an armrest was broken and we were being expecting a mend. We were within the strategy for 1.5 hrs, right before take-off. WHY, would you board passengers on that long of the flight Right before refueling, Specially not acquiring an ETA to the gas?
Also propose that each passenger place there stick with it in measurement checker so all passengers are dealt with equitably.
On 7/19/2013 I flew via American airlines from Columbus Ohio to Las Vegas Nevada. We had a layover in Dallas Tx, at your Fort Worthy of airport. I had the worst encounter I've ever had with the American Airlines representatives there and Once i called consumer service they ended up no help possibly. Very first, a single of the Associates despatched us to the wrong gate; I had to inquire a agent where by our flight will be departing from since a gate quantity was not on my boarding move. We went to your gate instructed and had been sent to the incorrect gate, given that we had been at the incorrect gate we did not hear our departing flight info leading to us to skip our flight. We went towards the counter requesting a status of our flight since we experienced listened to almost nothing, one particular AA attendant within the station wasn't willing to look anything up because she was typing or accomplishing something else. I defined to her that it was significant because we could overlook our flight. She didn’t care. Although there was a protracted line of individuals waiting around to talk to the only real AA rep obtainable. I waited in line for as long as I could, I then observed an AA representative going for walks by and I finished her for help, she mentioned there was almost nothing she could do and sent us to a different AA desk. We went to that desk and we ended up instructed our aircraft was appropriate there outside the house on the point of choose off Which they'd not allow us to around the plane simply because should they called the AA representatives within the airplane and check with them to watch for us it can make Every person crazy?
It might be a glitch to you personally however it signifies that I've to face in a lengthy line and that is very agonizing by using a knee cap that has been broken.
For the objective of cancelling all reservations of the.A. flights from TPE stopover NRT to LAX and return to Taiwan , please . I make a mistake of touching reservations of A.A. by using cellphone skyscanner program on 13th Feb.
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Make sure you Observe, [American Airlines does reserve the best to ask for beginning data for travellers underneath the age of 2 several years].
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I just got off the telephone with Connie Sanders in the DFW Business. I asked for her identify due to the fact she was so sort and helpful from this source to us. I have rarely encountered another person so helpful and caring. If all your Reps might be like her you might have a great airline.